Inside Norse
Welcome to Inside Norse, the podcast series where we delve into the inner workings of Norse Group.
Hosted by Paul Pawa, Group Strategic Development Director, each episode journeys into the heart of Norse, guided by esteemed guests who bring their specialised expertise to the forefront.
Inside Norse spans a wide array of topics, from dissecting the intricacies of the People Strategy to navigating transformative projects and offering rare glimpses into operational insights. Whether you’re a seasoned industry insider or simply curious about the inner workings of a dynamic organisation, listeners are invited to join the exploration.
Episode 1: Paul Pawa x Justin Galliford
Paul Pawa sits down with Norse Group CEO Justin Galliford to discuss Norse Group’s transformative journey over the past two years. Justin reflects on the pivotal milestones achieved during his tenure, marking a significant shift in Norse Group’s approach to delivering services. At the forefront is the One Norse Strategy a bold initiative uniting the company’s core areas of Consulting, Commercial, and Care.
Justin examines the Group rebrand, Project One – a transformation piece focusing on back-office HR and finance systems, the ESG Strategy, and talks a little about his life outside work.
Episode 2: Paul Pawa x Katie Marrison
Paul Pawa interviews Group HR Director Katie Marrison about her 18-year journey at Norse Group. Katie shares her passion for employee development, emphasising that our people are Norse’s most important asset.
Katie and Paul discuss strategies for building great teams and leaders, celebrating successes, and supporting employees through company values and wellbeing initiatives. Katie also talks about Project One, a transformation project that is revolutionising how employees access information, and the positive impact a successful HR function has on business growth.
Episode 3: Paul Pawa x Nick Maddox
Paul Pawa and Norse Group Chief Operating Officer Nick Maddox deep dive into the strategic vision and operational excellence that drive Norse Group forward.
Nick and Paul discuss Norse Group’s unique selling point: the partnership model. This joint venture approach offers clients flexibility, aligned goals, profit-sharing reinvested in public services, and commercial growth opportunities. Nick also outlines the core principles of Norse Group’s Operational Strategy: aligning services with client needs, maintaining compliance and safety, ensuring quality, and upholding strong governance.
Episode 4: Paul Pawa x Jo Huxtable
Paul Pawa speaks with Jo Huxtable, Senior Director of Care, about the changing needs in adult care. Jo shares her career path from supporting vulnerable adults to championing residents and tenants at Norse Care.
They discuss challenges posed by an ageing population, the financial pressures on local authorities, and the impact of COVID-19 on care teams. Jo highlights Norse Care’s commitment to person-centred care, the qualities needed to work in care, and the role of technology and wellness in enhancing older people’s quality of life.
