This model publication scheme commits Norse Group to make information available to the public as part of our normal business activities.

The model publication scheme splits the information that must be published into classes. In accordance with the Information Commissioner’s (ICO) requirements, we have developed a Guide to Information which contains all the information we publish within these classes as well as the location of the information.

This document and the ICO’s model publication scheme form the basis of the publication commitment by Norse.

For the publication schemes of our joint venture companies click here.

The method by which information will be published under this scheme will be made available.

Where it is within the capability of Norse, information will be provided on our website. If an individual does not wish to access the information by the website, we will indicate how information can be obtained by other means and provide it by those means.

Obligations under disability and discrimination legislation and any other legislation to provide information in other forms and format will be adhered to when providing information in accordance with this scheme.

The purpose of this scheme is to make information readily available at minimum inconvenience and cost to the public. Charges made for routinely published material will be justified and transparent and kept to a minimum.

Any information which is published on our website will be free to access. Most requests for information will be dealt with free of charge but you may have to pay for actual disbursements incurred such as:
• Photocopying
• Postage and packaging
• The costs directly incurred as a result of viewing information

Written requests
Information held by Norse that is not published under this scheme can be requested in writing when its provision will be considered in accordance with the provisions of the Freedom of Information Act. A request cannot be made by telephone or by speaking to someone face to face. Once you have submitted your FOI request you should receive the information you have requested within 20 working days. If we need more time, we will contact you and explain why.

We may not be able to release certain information due to data protection issues or where the information is sensitive or confidential. Where this is the case, we will set out the reasons for withholding the information.

Guide to Information

Who we are and what we do
Organisational information, locations and contacts, constitutional and legal governance.
• Names and roles of our Board of Directors
• Information on the companies within Norse Group is located under ‘Our companies’ on our website
• Details on how to contact us

What we spend and how we spend it
Financial information relating to projected and actual income and expenditure, tendering, procurement, and contracts.

• You can view our full Business Plan, which outlines how Norse intends to perform over the period set out in the Business Plan
• Information on becoming a supplier, our tendering process, including how to access the procurement portal and contact the procurement team

What our priorities are and how we are doing
• This information is in our Business Plan
• Our values
• Our Corporate Social Responsibility

How we make decisions
Our Norse Group Articles of Association contains a Reserved Matters Schedule, whereby the company is required to obtain prior consent of our Shareholder, Norfolk County Council, in connection with a number of key corporate activities.

Our policies and procedures
Modern Slavery Statement
Privacy Policy
Gender Pay Gap Report
Senior Staff Salaries
Equality and Diversity Statement
Supplier Code of Conduct
Safety, Health, Environmental and Quality (SHEQ) Policy Statement
Sustainable Procurement Policy
Tax Strategy
Complaints Procedure
• See our Careers section for information on recruitment
• View our current vacancies

Lists and registers
Information held in registers required by law is held digitally at Norse Group Head Office.

Norse Group are partners with a renowned whistleblowing support service. The service aims to give our staff the empowerment to report any issues surrounding bribery and corruption, fraud or serious allegations that they have encountered.

The services we offer
Explore the services we offer at Norse
Our latest news stories

Norse Group board minutes (redacted)

Q1 2020/21
Q2 2020/21
Q3 2020/21
Q4 2020/21

Q1 2021/22
Q2 2021/22
Q3 2021/22
Q4 2021/22

Q1 2022/23
Q2 2022/23
Q3 2022/23
Q4 2022/23