Two of Norse Group’s staff members have been commended for being Good Samaritans after stepping in to help those in need at times of exceptional distress.

Medway Norse Grounds Operative Wendy Hand was praised highly for her quick thinking after a member of the public was involved in a road traffic accident close to where she was working.

Former ambulance technician Wendy helped the driver from the car, checked her over for injuries and directed traffic away from the collision in the pouring rain.

Wendy, who was about to start trimming the hedges just outside the Medway Tunnel when the accident happened, said: “As a former ambulance technician, this situation was something I just couldn’t ignore – the training never really leaves you. Once the police arrived, and she was taken to hospital for medical assessment, I went back to work.”

Medway Norse works in partnership with Medway Council in Kent, delivering services ranging from building and facilities management, building cleaning and catering, and printing and pest control.

Colinda Le Gall, Greenspace Service Director at Medway Norse, also commended Wendy for her quick thinking.

“We are immensely proud of Wendy for acting so courageously to assist a member of the public in a vehicle accident, then continuing to deal with the traffic to ensure the safety of all other road users and those involved in the accident,” she said.

Another of Norse’s employees has also been praised for her swift action when she stopped to help a driver in distress.

Abi Grand, PA to Directors at the Norse Group Head Office, was praised for her swift action when she stopped to help an elderly driver in distress. Abi was driving along the NNDR near Norwich when she saw the 86-year-old gentleman at the side of the road.

“The gentleman had been on his way to his bowls club when he hit some bricks that had fallen off a lorry in the road. He did not have his phone with him and had been there waving for help for about an hour, but no one had stopped for him.” she explained.

Once the pair were safely at the Norse offices at Fifers Lane, the whole team pulled together, and a member of the transport team took the gentleman back to his car, changed his tyre and saw him safely back on his way.

Abi, who discovered she and the driver lived in the same Norfolk village, then went to his house later to make sure he was OK.

“It was good to see he was fine. He dropped some flowers off at my house the next day and took a tin of chocolates into the offices at Norse to thank everyone for the assistance we had given him. We were all just so pleased to have been able to help.” she said.

Interim Chief Executive Officer Justin Galliford said, “We are immensely proud of Wendy and Abi for courageously going over and above their duties and how they responded to both incidents. Their selfless acts of kindness demonstrate first-hand how our employees and the Norse Group as an organisation are committed to supporting the wider community to help improve people’s lives.”