NorseCare is celebrating a double award win at the Norfolk Care Awards 2020.
Westfields care home in Swaffham, won the Dignity and Respect in Everyday Life award, while outgoing Managing Director Karen Knight received the Harold Bodmer Outstanding Achievement award in recognition of her 30 plus years working in social care and the incredible achievements of NorseCare in 2019, when the company received five outstanding CQC inspection reports for care and support and national award recognition in the Laing Buisson awards and the National Dementia Care awards.
Award judges felt staff at Westfields empower residents to have a say in the day to day running of the home, with dignity display boards promoting what it means to them, ensuring that it is at the heart of the care they receive. Visitors immediately feel the homely, warm atmosphere and get a clear understanding of the culture at the home and how staff demonstrate their love and passion to all the residents.
Ms Knight’s award recognised her achievements from over 30 years in social care and over eight years as Managing Director.
Martin Rix, NorseCare’s Chief Operating Officer, said:
“The Norfolk Care Awards give amazing recognition to the care and support provided to many people. I am thrilled that we have received these awards and it is wonderful recognition of the high quality care that we provide in our homes and schemes and to Karen’s personal contribution during her long career in social care.”